Our Site Responsible Gambling Policy and Guidelines

Introduction to Responsible Gambling

Our Site Responsible Gambling policy outlines our commitment to promoting safe and responsible gambling practices for all visitors who use our platform. We recognise that gambling can cause harm when it is not managed carefully, and we take our role in providing information about online casinos seriously. This page explains the safeguards we encourage, the resources available to those who may be affected, and the responsibilities shared between our site, operators, and individual users.

Gambling should always be an entertaining leisure activity rather than a way to generate income or solve financial problems. If you or someone you know is experiencing difficulties related to gambling, the information below can help you take appropriate steps.

Age & Eligibility

All forms of gambling are restricted to individuals who have reached the legal age of participation in their jurisdiction. In New Zealand, the legal gambling age is 18 years or older for most forms of gambling, though some land-based venues may require participants to be 20 or older.

We do not knowingly provide content to minors, and we encourage parents and guardians to use filtering tools to prevent underage access to gambling-related websites. If you are below the legal age, you must not use our site or engage with any gambling operator we feature.

Key points regarding age and eligibility:

• You must be at least 18 years old to access gambling services in most New Zealand contexts.
• It is your responsibility to verify the legal gambling age in your specific jurisdiction.
• Operators may require identity verification to confirm your age before allowing withdrawals.
• Parents and guardians should use parental control software to block access to gambling content.

Setting Limits and Controls

One of the most effective ways to maintain control over your gambling is to set clear financial and time boundaries before you begin playing. Most reputable online casinos provide tools that allow players to manage their activity proactively.

Common types of limits include:

• Deposit limits: Cap the amount you can deposit within a daily, weekly, or monthly period.
• Loss limits: Restrict the total amount you are prepared to lose over a set timeframe.
• Session time limits: Automatically log you out after a specified duration of play.
• Wagering limits: Limit the amount you can bet per session or per individual wager.

We strongly encourage all players to set these limits before placing any bets. If an operator does not offer adequate responsible gambling tools, consider whether that platform is suitable for your needs.

Self-Exclusion and Account Closure

Self-exclusion is a formal process that prevents you from accessing your gambling account for a defined period. This option is designed for individuals who feel they are losing control and need a structured break from gambling.

Self-exclusion typically works as follows:

• You request exclusion directly through the operator's account settings or customer support.
• The operator blocks your access to the account for the chosen period, which may range from days to years.
• During the exclusion period, you cannot log in, deposit, or place bets.
• Some operators also remove you from promotional email lists during the exclusion period.

If you choose to self-exclude, we recommend doing so across all gambling platforms you use. Individual operator self-exclusion does not automatically apply to other sites.

Recognising Problem Gambling

Problem gambling can develop gradually, and early warning signs are not always obvious. Being aware of the indicators can help you or someone you care about take action before the situation worsens.

Signs that gambling may be becoming a problem include:

• Spending more money or time on gambling than you can afford.
• Chasing losses in an attempt to recover previous bets.
• Borrowing money or selling possessions to fund gambling activity.
• Feeling anxious, irritable, or distressed when unable to gamble.
• Neglecting work, family, or social obligations because of gambling.
• Hiding the extent of your gambling from friends or family members.

If you recognise any of these signs in yourself or others, it is important to seek support promptly.

Getting Help

Several organisations provide free, confidential support to individuals affected by problem gambling in New Zealand. These services offer counselling, advice, and practical tools to help people regain control.

Key support resources:

• Gambling Helpline New Zealand: A free, confidential phone service available to anyone affected by gambling harm.
• Problem Gambling Foundation of New Zealand: Provides face-to-face and online counselling for individuals and families affected by gambling harm.
• Ministry of Health: Publishes information about gambling harm and available treatment services in New Zealand.
• Local health providers: Many general practitioners and community health services can offer referrals to specialist gambling support services.

We encourage anyone experiencing gambling-related harm to reach out to one of these organisations. Seeking help is a sign of strength, not weakness, and these services are designed to support you without judgement.

Our Responsibilities

As a content platform that provides information about online casinos, we have a responsibility to present gambling-related content in a way that prioritises player welfare. We do not guarantee that any specific operator is licensed, safe, or suitable for every individual, and we encourage all visitors to conduct their own research before registering with any casino.

Our commitments include:

• Providing balanced information that does not glorify or encourage excessive gambling.
• Directing visitors to support resources when signs of problem gambling are evident.
• Not targeting content at minors or vulnerable individuals.
• Encouraging operators featured on our site to implement robust responsible gambling measures.

Ultimately, responsibility for gambling behaviour is shared. Operators must provide safe environments and effective tools, and individuals must make informed decisions about their participation. Our role is to support that process through clear, honest, and welfare-conscious content.